Scalr Account Migration

milind bhavsar's Avatar

milind bhavsar

02 Aug, 2016 09:41 AM

Hi Scalr Team,

I am a Scalr Hosted Account user. I want to migrate to a new Scalr Account.

Do I need to take necessary measures before migrating to new Scalr Account ? All our instances are Hosted under AWS .

Kindly reply.

Thanks,
Milind

  1. Support Staff 1 Posted by Igor Savchenko on 03 Aug, 2016 12:09 AM

    Igor Savchenko's Avatar

    Hi Milind,

    Can you please provide me some details about your current account (Owner email address), what exactly you want to migrate and reasons of this migration.

    Thanks,
    Igor

  2. Support Staff 2 Posted by marc on 17 Aug, 2016 05:20 PM

    marc's Avatar

    Hi Milind,

    Touching base on this ticket to determine if you had any questions about the information that was requested. Let us know once you are able to provide this info.

    Many thanks,
    Wm. Marc O'Brien
    Scalr Technical Support

  3. 3 Posted by milind.b on 23 Aug, 2016 03:46 AM

    milind.b's Avatar

    Hi Scalr Team,

     

    We want to migrate on SAAS based infra. Account name is : [email blocked]

     

    Thanks,

    Milind

    --------- Original Message ---------

    Sender : marc <[email blocked]>

    Date : 2016-08-17 22:50 (GMT+5:30)

    Title : Re: Scalr Account Migration [Questions #5403]

     

    // Please reply above this line
    ==================================================

    From: marc (Support staff)

    Hi Milind,

    Touching base on this ticket to determine if you had any questions about the information that was requested. Let us know once you are able to provide this info.

    Many thanks,
    Wm. Marc O'Brien
    Scalr Technical Support

    On Tue, Aug 02 at 05:09 PM PDT, Igor Savchenko wrote:

    Hi Milind,

    Can you please provide me some details about your current account (Owner email address), what exactly you want to migrate and reasons of this migration.

    Thanks,
    Igor

    Having trouble reading this? View this discussion online: Scalr Account Migration.

    Reply with #ignore to stop receiving notifications for this discussion.

     

    <!--<p> <img border="0" src="http://www.samsung.net/pt_images/PCL/securityimage/MSI_20140519003732214.gif"/></p> -->

  4. Support Staff 4 Posted by marc on 23 Aug, 2016 04:14 PM

    marc's Avatar

    Hi Milind,

    To confirm, your current Hosted Scalr Account name is : [email blocked] and you would like to create a new Hosted Scalr account with a new owner email address and perform a migration from the old account to the new account?

    We need to gather some additional details about this request to ensure we fully understand the scope and nature of the request. What exactly are you looking to have "migrated" between accounts and what would this migration ultimately result in? What is the desired final state and what is the purpose of the proposed migration? Is there a specific issue that you are trying to solve, or is this for organization purposes? Please provide any details you may have so that we fully understand the request and are able to assist to the best of our ability. Let us know if you have any questions.

    Many thanks,
    Wm. Marc O'Brien
    Scalr Technical Support

  5. 5 Posted by milind.b on 29 Aug, 2016 10:11 AM

    milind.b's Avatar

     

     

    --------- Original Message ---------

    Sender : N66 Srib Platform <[email blocked]> Contractor/SVoice Server/Samsung Electronics

    Date : 2016-08-23 21:45 (GMT+5:30)

    Title : Re: Scalr Account Migration [Questions #5403]

    To : Milind Bhavsar<[email blocked]>

    Hi Marc

    We have one of our SAAS based infra which is hosted under a different Scalr account  . Old account ([email blocked]) has some 20 machines . We want to migrate the same to a different Scalr account which hosts on our infra .We will use this Scalr account to launch new machines there on to save cost. In this respect we want to discard our old Scalr account. Old account ([email blocked]) Scalr cost of $200 per month. Also we want know about this old account that we are not paying any bill for last 6 moths because of some automatically applied discount coupon .

    While doing this migration or deleting old scalr account , is there any possibility that we can loose our machines or data even after applying termination protect from AWS side. Please specify.

     

    Thanks,
    Milind

    ==================================================

  6. Support Staff 6 Posted by marc on 29 Aug, 2016 09:15 PM

    marc's Avatar

    Hi Milind,

    Does the new account already exist or are you looking to create a new one? We would strongly reccomend that rather than migrating, we should simply rename the sing.r account and apply any active coupon codes to this account and do no migration at all (as our ability to migrate is very limited). This will negate any possible risk to your machines and data in the process of any migrations. Would this solution be acceptable?

    Many thanks,
    Wm. Marc O'Brien
    Scalr Technical Support

  7. Support Staff 7 Posted by marc on 16 Sep, 2016 07:23 PM

    marc's Avatar

    Hi Milind,

    Touching base on this request once again. Does the new account already exist or are you looking to create a new one? We would strongly recommend that rather than migrating, we should simply rename the sing.r account and apply any active coupon codes to this account and do no migration at all (as our ability to migrate is very limited). This will negate any possible risk to your machines and data in the process of any migrations. Would this solution be acceptable?

    Many thanks,
    Wm. Marc O'Brien
    Scalr Technical Support

  8. 8 Posted by milind.b on 22 Sep, 2016 06:47 AM

    milind.b's Avatar

    Hi Marc,

     

    We already have a new account where we are running our infra .We will be launching our future machines in the new Scalr Account. Account "sing.r" had already been applied with some free active coupon code. We haven't paid any bill for this account in last 6 months.

    As of now we are holding our plan of migration to negate any data loss. Also we do not want to rename the account. Please let us know if Scalr updates its migration policy in future.    

     

    Thanks for your help.

     

    Regards,

    Milind

     

     

    --------- Original Message ---------

    Sender : marc <[email blocked]>

    Date : 2016-09-17 00:53 (GMT+5:30)

    Title : Re: Scalr Account Migration [Questions #5403]

     

    // Please reply above this line
    ==================================================

    From: marc (Support staff)

    Hi Milind,

    Touching base on this request once again. Does the new account already exist or are you looking to create a new one? We would strongly recommend that rather than migrating, we should simply rename the sing.r account and apply any active coupon codes to this account and do no migration at all (as our ability to migrate is very limited). This will negate any possible risk to your machines and data in the process of any migrations. Would this solution be acceptable?

    Many thanks,
    Wm. Marc O'Brien
    Scalr Technical Support

    On Mon, Aug 29 at 02:15 PM PDT, marc wrote:

    Hi Milind,

    Does the new account already exist or are you looking to create a new one? We would strongly reccomend that rather than migrating, we should simply rename the sing.r account and apply any active coupon codes to this account and do no migration at all (as our ability to migrate is very limited). This will negate any possible risk to your machines and data in the process of any migrations. Would this solution be acceptable?

    Many thanks,
    Wm. Marc O'Brien
    Scalr Technical Support

    Having trouble reading this? View this discussion online: Scalr Account Migration.

    Reply with #ignore to stop receiving notifications for this discussion.

     

    <!--<p> <img border="0" src="http://www.samsung.net/pt_images/PCL/securityimage/MSI_20140519003732214.gif"/></p> -->

  9. Support Staff 9 Posted by marc on 23 Sep, 2016 04:40 PM

    marc's Avatar

    Hi Milind,

    Thank you for the follow up. We will revisit this in the future if migration policy changes, but in the meantime we will close this ticket as there is nothing actionable at this time. Let us know if you have any questions.

    Many thanks,
    Wm. Marc O'Brien
    Scalr Technical Support

  10. marc closed this discussion on 23 Sep, 2016 04:40 PM.

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