Having some issues? Something not quite working right? Post your problems here and we'll try and get to them as soon as possible.

Title State Replies Latest Post
John-Paul Drawneek's Avatar

Scalr DNS stuck with orphaned IP address

resolved 2 23 Jul, 2016 05:57 PM by John-Paul Drawneek
Casey Flynn's Avatar

Cannot Delete a Roles Network Server Indexe

resolved 3 22 Jul, 2016 09:25 PM by marc
John Williams's Avatar

Scalr Instances still down?

resolved 6 20 Jul, 2016 09:15 PM by Igor Savchenko
Stefan Muscat Doublesin's Avatar

Servers terminated unexpectedly

resolved 23 20 Jul, 2016 05:18 PM by Igor Savchenko
Salim Gani's Avatar

Website down. Switching Elastic IP

resolved 0 20 Jul, 2016 12:42 PM by Salim Gani
Philippe Lewicki's Avatar

Outage yesterday

resolved 2 19 Jul, 2016 11:47 PM by marc
Movenium's Avatar

Duplicate servers on AWS

resolved 36 19 Jul, 2016 11:45 PM by marc
Arie Fishler's Avatar

After restore was done farms got messed up again

resolved 3 19 Jul, 2016 11:42 PM by marc
Madhu Iyengar's Avatar

Farm issue

resolved 5 19 Jul, 2016 11:39 PM by marc
Madhu Iyengar's Avatar

Terminte servers and ssh key

resolved 3 19 Jul, 2016 09:13 PM by Madhu Iyengar
Lorenzo Caldara's Avatar

Volume is not attacched

resolved 6 19 Jul, 2016 04:48 PM by Sebastian Stadil
marc's Avatar

Hosted Scalr service interruption main discussion thread

resolved 21 19 Jul, 2016 04:33 PM by marc
Arie Fishler's Avatar

Urgent help - DB Servers terminated and not restarted

resolved 21 19 Jul, 2016 01:59 PM by Arie Fishler
Madhu Iyengar's Avatar

reboot instance

resolved 4 19 Jul, 2016 03:13 AM by Madhu Iyengar
Jon Pastor's Avatar

Can you just point back to the terminated protected servers in the UI?

resolved 7 19 Jul, 2016 12:55 AM by marc
Alex Kira's Avatar

Please re-link old servers to Scalr state

resolved 4 18 Jul, 2016 11:39 PM by Michael Lochead
dan's Avatar

scalr lost track of all our servers

resolved 11 18 Jul, 2016 11:37 PM by Michael Lochead
Avishek Banerjee's Avatar

CRITICAL- ALL our Environments are wiped OFF (including our 2 productions) - what went wrong in scalr ??????

resolved 2 18 Jul, 2016 11:12 PM by Michael Lochead
Swapnil's Avatar

All servers terminated automactlly.

resolved 2 18 Jul, 2016 11:11 PM by Michael Lochead
Bastian's Avatar

Scalr lost all servers [same problem here]

resolved 2 18 Jul, 2016 11:10 PM by Michael Lochead
Felipe Rojas Palma's Avatar

All AWS servers turned OFF

resolved 2 18 Jul, 2016 11:06 PM by Michael Lochead
Moki Goyal's Avatar

live server is not showing up in server list

resolved 2 18 Jul, 2016 11:04 PM by Michael Lochead
Andy Day's Avatar

URGENT - Scalr seems to have lost contact with EC2 servers

resolved 2 18 Jul, 2016 11:01 PM by Michael Lochead
Mark Whelan's Avatar

Urgent: Our farm is not booting

resolved 11 18 Jul, 2016 10:46 PM by Igor Savchenko
Victor Valderrama's Avatar

Please do not fiddle with our instances!

resolved 1 18 Jul, 2016 08:30 PM by marc
Bob Bryant's Avatar

SCALR all servers saying ..Pending Terminating

resolved 18 18 Jul, 2016 06:02 PM by marc
Nir Ben-Dor's Avatar

IS there anyone here with Scalr emergency support who can update what Scalr said about the issues?

resolved 1 18 Jul, 2016 03:00 PM by Igor Savchenko
Fred Rees's Avatar

Scalr connect communicate to one of our servers after an image snapshot start yesterda

resolved 4 15 Jul, 2016 04:07 PM by Igor Savchenko
Nir Ben-Dor's Avatar

Not able to update security group

resolved 1 14 Jul, 2016 09:35 PM by Nir Ben-Dor
dan's Avatar

load balancer not updating app members

resolved 1 13 Jun, 2016 07:32 PM by Marat Komarov

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