Servers stuck in "initializing" state

Konrad Witte's Avatar

Konrad Witte

27 Jan, 2012 03:11 PM via web

Servers of our "php5" role appear to boot up and be getting stuck in an "initializing" state.

The servers normally enter a "running" state within 5-10 minutes, however the oldest current has been initializing for 40 minutes.

Some, which I have now terminated, had been stuck initializing for hours overnight.

Do you know of what typically causes this condition?

  1. Support Staff 2 Posted by Nick Toursky on 27 Jan, 2012 04:31 PM

    Nick Toursky's Avatar

    Hello Konrad,

    What's in the Event Log (could be found in Scalr web UI)?

    Regards,
    Nick

  2. 3 Posted by Konrad Witte on 27 Jan, 2012 04:33 PM

    Konrad Witte's Avatar

    Lots, I am trying to decipher it...

    (I have rebooted the two oldest "php5" servers which are running (they had crashed due to heavy load), and a couple in the initializing state (which now are stuck in "running (rebooting)", if that perhaps explains a little of some of what can be seen.)

  3. 4 Posted by Konrad Witte on 27 Jan, 2012 04:44 PM

    Konrad Witte's Avatar

    The "BlockDeviceAttached" messages are not being sent or delivered, however if I login to a server stuck in the "initializing" state the block (a 50GB EBS in the same zone) does appear to have been mounted fine... (see last device mounted in screenshot)

  4. 5 Posted by Konrad Witte on 27 Jan, 2012 05:25 PM

    Konrad Witte's Avatar

    Indeed, scalarizr appears to acknowledge the block mount, but encounters trouble thereafter, which I am not able to understand.

    Here is an example of the output from the scalarizr log on a server stuck in the "initializing" state (see screenshot).

  5. Support Staff 6 Posted by Nick Toursky on 27 Jan, 2012 05:30 PM

    Nick Toursky's Avatar

    Konrad,

    Confirmed, there is a problem with Scalr-Scalarizr interaction. We are working on a fix.

    Regards,
    Nick

  6. Support Staff 7 Posted by Marat Komarov on 28 Jan, 2012 09:21 AM

    Marat Komarov's Avatar

    Communication problem resolved.

  7. Konrad Witte closed this discussion on 31 Jan, 2012 06:05 PM.

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