Server ID dd8024d9-038c-41df-a913-ba734b7b9b27 RunTime Errors's Avatar

17 Oct, 2017 05:23 PM


Our server GWR-DEV(2.0) Server ID dd8024d9-038c-41df-a913-ba734b7b9b27

is having a problem with it's scalr-agent after doing a scalarizr upgrade to 5.11.

When I restart the scalarizr process the log reads a runtime error and the agent stops, not listening on it's 8010 port.

Please check the server's scalarizr and make sure it works properly for us?


  1. Support Staff 1 Posted by Marat Komarov on 17 Oct, 2017 10:16 PM

    Marat Komarov's Avatar

    There is a problem with auto-update on this server. Please upgrade agent manually with apt-get update && apt-get install scalarizr-ec2

  2. 2 Posted by on 17 Oct, 2017 10:27 PM's Avatar


    I did that already. The result was the same. It dumps a runtime error and

  3. Support Staff 3 Posted by Marat Komarov on 17 Oct, 2017 11:21 PM

    Marat Komarov's Avatar

    What is in /etc/apt/sources-list.d/scalr-latest ?

  4. 4 Posted by on 18 Oct, 2017 01:43 PM's Avatar

    This was the problem Marat, thank you. It was set to "latest" instead of

    Thanks again, high regards

  5. 5 Posted by on 18 Oct, 2017 01:46 PM's Avatar

    How do I tell the system to avoid a package again? It's now hanging on
    rabbitmq as we've seen in the past:

    2017-10-18 13:44:55+00:00 - ERROR - Error in running server configuration:
    Error: Can't load handlers (module 'scalarizr.handlers.rabbitmq'): '_Hub'
    object has no attribute 'rabbitmq'

  6. Support Staff 6 Posted by Marat Komarov on 18 Oct, 2017 05:22 PM

    Marat Komarov's Avatar

    There is no need to avoid package upgrades. Cause doing this at some point makes Scalarizr incompatible with Scalr, and Scalr can lose server out of control.

    We've fixed Agent upgrade. Your RabbitMQ service was not affected by this incident.


  7. Marat Komarov closed this discussion on 18 Dec, 2017 06:58 PM.

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