Server stuck "Wait for OS to finish booting"

Laurie Kepford's Avatar

Laurie Kepford

06 Sep, 2017 09:10 PM

I launched a new server role called Web5.
It is stuck at Wait for OS to finish booting

scalarizer.log shows a lot of these:
2017-09-04 21:15:37-07:00 - INFO - Calling task sys.get_facts locally (4e3fd90ce404455eb2c2e687727f4f64)
2017-09-04 21:17:36-07:00 - INFO - Calling task sys.get_facts locally (48e9e1f8f5504ade8a20e445d4d021aa)
2017-09-04 21:19:36-07:00 - INFO - Calling task sys.get_facts locally (4ddf51c830b24fffbaafd23bc9f8c7ab)
2017-09-04 21:21:36-07:00 - INFO - Calling task sys.get_facts locally (bc1662ae2c8f4752aabf81a0381255e1)
2017-09-04 21:23:36-07:00 - INFO - Calling task sys.get_facts locally (12b4f34e79464ea19941ff69076638e0)
2017-09-04 21:25:36-07:00 - INFO - Calling task sys.get_facts locally (2a760ab5a0f24dc88825689ed4faeba1)
2017-09-04 21:27:36-07:00 - INFO - Calling task sys.get_facts locally (4444fc5f2db646439710aee24ba491ca)
2017-09-04 21:29:36-07:00 - INFO - Calling task sys.get_facts locally (ef48dab8f5e643f6aed82dcd8d268583)
2017-09-04 21:31:36-07:00 - INFO - Calling task sys.get_facts locally (d853ae9cf1404f149c3c6d0cf7462aa3)
2017-09-04 21:33:36-07:00 - INFO - Calling task sys.get_facts locally (5481e6043d744595925ed52d5e9ff3aa)
2017-09-04 21:35:36-07:00 - INFO - Calling task sys.get_facts locally (d3cc3b43ee3940fab87e63919db92f4d)
2017-09-04 21:37:36-07:00 - INFO - Calling task sys.get_facts locally (924d2c0b42e143c2acb7435ae89b9d8e)

If I leave it alone for 40 minutes it will eventually terminate. The next attempt might work. Or it might not.

It appears to be having trouble accessing the Scalr hosted service. It is using the same security group as all of my other running webservers.

  1. Support Staff 1 Posted by Marat Komarov on 06 Sep, 2017 09:20 PM

    Marat Komarov's Avatar

    Please attach scalarizr_debug.log and scalarizr_update.log next time

  2. 2 Posted by Laurie Kepford on 06 Sep, 2017 09:31 PM

    Laurie Kepford's Avatar

    Here is the Debug log

  3. 3 Posted by Laurie Kepford on 06 Sep, 2017 09:32 PM

    Laurie Kepford's Avatar

    Here is the update log.

  4. 4 Posted by Laurie Kepford on 06 Sep, 2017 09:35 PM

    Laurie Kepford's Avatar

    Update. It finally, just now, finished the Wait for OS to Finish booting stage. It took about 30 minutes to get past that phase.

  5. 5 Posted by Laurie Kepford on 06 Sep, 2017 09:37 PM

    Laurie Kepford's Avatar

    Turns out it terminated that one and the next one started right up.

  6. 6 Posted by Laurie Kepford on 06 Sep, 2017 09:57 PM

    Laurie Kepford's Avatar

    I tried it again. Terminated instance and let it get recreated. Came right up.

  7. 7 Posted by Laurie Kepford on 06 Sep, 2017 10:22 PM

    Laurie Kepford's Avatar

    Then I tried it again and it got stuck again. I need my servers to launch in a timely manner. If a production web server goes down it should be replaced in 5 minutes at the most. Not 30 or 40 minutes.

  8. Support Staff 8 Posted by Marat Komarov on 06 Sep, 2017 10:55 PM

    Marat Komarov's Avatar

    The above server reached Running state. We need the logs from Pending server, could you please upload them?

  9. 9 Posted by Laurie Kepford on 06 Sep, 2017 11:11 PM

    Laurie Kepford's Avatar

    that server is gone now. I will try to get them the next time the server
    launch fails. I had another failure after I posted this ticket.

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