URGENT: scalarizr fails to start on main production server

Nir Ben-Dor's Avatar

Nir Ben-Dor

24 Feb, 2017 01:59 PM

This causes scheduled tasks to not work which is a huge problem.

Could you check why scalarizr on SERVER ID
746bd500-1b15-4be9-bad2-acfbaf6c262d #1

Is hanged and doesnt restart ?

Thanks,
Nir

  1. 1 Posted by Nir Ben-Dor on 24 Feb, 2017 02:11 PM

    Nir Ben-Dor's Avatar

    Update - it works now. closing

  2. Nir Ben-Dor closed this discussion on 24 Feb, 2017 02:11 PM.

  3. Nir Ben-Dor re-opened this discussion on 24 Feb, 2017 02:26 PM

  4. 2 Posted by Nir Ben-Dor on 24 Feb, 2017 02:26 PM

    Nir Ben-Dor's Avatar

    Agent crashed again. Please advise

  5. 3 Posted by Nir Ben-Dor on 24 Feb, 2017 02:58 PM

    Nir Ben-Dor's Avatar

    it keeps crashing.

    I also found a huge number of folders under /var/lib/scalarizr/tasks/ which is eating all the indoes.

    I deleted some of the folders so there are sufficient free inodes now but still scalraizer fails.
    I just restarted it manually.

    Please help me understand why scalarizr keeps falling and how to avoid running out of inodes due to the folders under /var/lib/scalarizr/tasks/

    - Nir

  6. 4 Posted by Nir Ben-Dor on 24 Feb, 2017 05:45 PM

    Nir Ben-Dor's Avatar

    update - it seems to have stopped crashing.

    1. is it possible to know why scalarizr crashed?
    2. how can we avoid the huge # of subdirectories in /var/lib/scalarizr/tasks/

    - Nir

  7. Support Staff 5 Posted by Marat Komarov on 24 Feb, 2017 06:24 PM

    Marat Komarov's Avatar

    Nir,

    It's a bug in a recent update, that task directories stopped rotating. We're preparing a fix.

  8. 6 Posted by Nir Ben-Dor on 24 Feb, 2017 08:26 PM

    Nir Ben-Dor's Avatar

    thanks for the update Marat

  9. 7 Posted by Nir Ben-Dor on 01 Mar, 2017 01:40 AM

    Nir Ben-Dor's Avatar

    Guys

    Seems that the problem is occuring again !

    please fix ASAP
     SERVER ID
    746bd500-1b15-4be9-bad2-acfbaf6c262d #1

  10. Support Staff 8 Posted by Marat Komarov on 01 Mar, 2017 01:43 AM

    Marat Komarov's Avatar

    We'll release a bug fix update within next 48 hours.

    As a quick fix please delete all directories in /var/lib/scalarizr/tasks older than 2h

  11. 9 Posted by Nir Ben-Dor on 01 Mar, 2017 07:22 AM

    Nir Ben-Dor's Avatar

    I must say I'm surprised it didn't happen before. this time bomb is ticking
    for at least a week

  12. Support Staff 10 Posted by Marat Komarov on 02 Mar, 2017 03:55 AM

    Marat Komarov's Avatar

    Update 5.3.10 rolled out on Scalr.

  13. Nir Ben-Dor closed this discussion on 08 Mar, 2017 04:06 AM.

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