please shut down our adlogica scalr account

Gabriel Pop's Avatar

Gabriel Pop

04 Oct, 2016 01:23 PM


we hereby kindly ask you to shut down the scalr account for adlogica.
I didn't find this feature in the my account menu.
starting with today we would like our account to be closed and billing to be stopped.

thank you for your support!


  1. 1 Posted by Gabriel Pop on 05 Oct, 2016 01:52 PM

    Gabriel Pop's Avatar

    hi Scalr team, please can you give us an update on this topic ?

  2. Support Staff 2 Posted by Igor Savchenko on 05 Oct, 2016 04:14 PM

    Igor Savchenko's Avatar

    Hi Gabriel,

    Just login into your scalr account, and on Billing page, click "Cancel subscription"


  3. 3 Posted by Gabriel Pop on 05 Oct, 2016 07:08 PM

    Gabriel Pop's Avatar

    Hi Igor,
    in my account, I have only settings and no 'billing' option or page. I see only 'api access', 'security', 'settings' and 'logout' menus.
    Our scalr account was created by Ram in 2014 but he's no longer with us for a while. I am the engineering manager in adlogica and hereby confirm we want to stop scalr subscription. tx in advance for your support.

  4. 4 Posted by Gabriel Pop on 07 Oct, 2016 08:48 AM

    Gabriel Pop's Avatar

    Hi Scalr support team,

    the link from the "cancel scalr article" is broken, it's not working, please help us cancel the adlogica account and subscription.

  5. 5 Posted by Gabriel Pop on 07 Oct, 2016 08:50 AM

    Gabriel Pop's Avatar

    I get "page not found" if I go to the link for canceling subscription

  6. Support Staff 6 Posted by Vitaliy Demidov on 07 Oct, 2016 08:59 AM

    Vitaliy Demidov's Avatar

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