Volume is not attacched

Lorenzo Caldara's Avatar

Lorenzo Caldara

19 Jul, 2016 11:11 AM

Hi, I'm trying to attach this volume id:


To the instance having id:


Scalr tell me the volume is attachet, but I do not see it using df in my instance.

The volume should be mounted in /mnt/storage but it does not work!

Can you please look into it?

  1. Support Staff 1 Posted by Igor Savchenko on 19 Jul, 2016 01:54 PM

    Igor Savchenko's Avatar

    Hi Lorenzo,

    We're checking this.


  2. Support Staff 2 Posted by Marat Komarov on 19 Jul, 2016 02:14 PM

    Marat Komarov's Avatar


    There is no such instance. Do you still need help?

  3. 3 Posted by marc on 19 Jul, 2016 03:22 PM

    marc's Avatar

    Reply from external email:

    "Thanks, but I started a new instance ad attached the volume there! I guess everything is ok now!

    Lorenzo "

    "As I told you I've booted another instance and everything went ok!


  4. marc closed this discussion on 19 Jul, 2016 03:22 PM.

  5. marc re-opened this discussion on 19 Jul, 2016 04:28 PM

  6. 4 Posted by marc on 19 Jul, 2016 04:28 PM

    marc's Avatar

    Hi Lorenzo,

    Checking in to confirm if you are still awaiting communication with Engineering for any remaining issues you are having. If so, can you provide your Skype ID?

    Many thanks,
    Wm. Marc O'Brien
    Scalr Technical Support

  7. 5 Posted by Sebastian Stadi... on 19 Jul, 2016 04:47 PM

    Sebastian Stadil's Avatar

    Lorenzo posted: "Hi, it seems to me everything is fine now...
    I'll contact you if I've any problem!

    Do you see some problem in may farms?


  8. 6 Posted by Sebastian Stadi... on 19 Jul, 2016 04:48 PM

    Sebastian Stadil's Avatar

    Glad to hear this, and again, please accept our apologies. The second and last issue only affected a small portion of servers, so you should be good.

  9. marc closed this discussion on 19 Jul, 2016 04:49 PM.

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