IS there anyone here with Scalr emergency support who can update what Scalr said about the issues?

Nir Ben-Dor's Avatar

Nir Ben-Dor

18 Jul, 2016 02:53 PM

Scalr, please open a public ticket to explain what to do? In our case the system is down because the old servers are only visible on AWS and not in scalr console and when scalr tried to open new servers they cant start because the volumes are attached to the old instances.

Please advise ASAP

  1. Support Staff 1 Posted by Igor Savchenko on 18 Jul, 2016 03:00 PM

    Igor Savchenko's Avatar

    Hi Nir,

    We're investigating this. Will provide details ASAP. Right now our team is focused on service recovery.

    Regards,
    Igor

  2. marc closed this discussion on 18 Jul, 2016 10:58 PM.

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