Stuck at Installing Server

William Fleming's Avatar

William Fleming

05 Oct, 2015 07:08 PM

I tried creating a basic Ubuntu 14.04 image through the portal three times - and each time it got stuck on "Installing Software". Most interestingly though, in the logs, it displayed that Installing Software did complete.

VERSION
5.8.29 (Open Source Edition)
REVISION
a7dadcb (Sat, 8 Aug 2015 16:42:14 +0200)

  1. Support Staff 1 Posted by Vitaliy Demidov on 06 Oct, 2015 12:13 PM

    Vitaliy Demidov's Avatar

    William,
    There is lot of reasons that can lead to this. The scalarizr log would be helpful.
    In addition this support area is only for the HS customers. You should use scalr discussion board instead.

    Vitaliy

  2. Vitaliy Demidov closed this discussion on 06 Oct, 2015 12:13 PM.

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